Privacy Policy

Last updated: April 2026

1. Information We Collect

When you use our calculators, tools, and request quotes, we may collect:

  • Calculator inputs: Home size, finish level, postcode, region selections, and build preferences
  • Contact information: Name, phone number, and email address (when you request a cost report or builder quotes)
  • Project details: Build type, budget range, timeline, land ownership status, and any other information you provide about your building project
  • Usage data: Pages visited, time on site, referral source (via analytics)

2. How We Use Your Information

We use the information you provide to:

  • Generate personalised cost estimates and reports
  • Connect you with licensed builders who can provide quotes for your project
  • Improve our calculators, tools, and content
  • Understand how visitors use our site

3. Sharing Your Information with Builders

This is important — please read carefully.

BuildBudget operates as a lead generation platform. When you submit your project details and contact information through our calculator or quote request forms, we may share or sell that information to licensed home builders and construction companies who can provide quotes for your project.

What gets shared with builders:

  • Your name, phone number, and email address
  • Your project details (build type, size, location, finish level, budget range)
  • Any other information you provide about your building project

What this means for you:

  • One or more builders may contact you by phone, email, or SMS about your project
  • Your information may be shared with up to 3 builders in your area
  • Builders who receive your information are required to handle it in accordance with the Australian Privacy Act 1988
  • We only work with verified, licensed builders

If you do not want your information shared with builders, do not submit your contact details through our forms. You can still use our calculator and read our guides without providing any personal information.

4. Consent

By submitting your contact information and project details through our forms, you consent to:

  • BuildBudget sharing your information with builders as described above
  • Builders contacting you about your project by phone, email, or SMS
  • BuildBudget contacting you with your cost report and related information

You can withdraw your consent at any time by contacting us at [email protected]. However, we cannot recall information already shared with builders prior to your withdrawal.

5. Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our site. GA4 collects anonymised usage data including pages visited, device type, and geographic region. You can opt out using browser settings or a GA opt-out extension.

6. Data Storage & Retention

Your personal information is stored securely on servers provided by Cloudflare. We retain your contact information and project details for up to 24 months to facilitate builder connections and follow-up. You can request deletion at any time.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information from our systems
  • Withdraw consent to data sharing with builders (for future sharing)
  • Opt out of any marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Cookies

We use essential cookies for site functionality and analytics cookies (GA4) for usage statistics. We do not use advertising or retargeting cookies.

9. Third-Party Services

We use the following third-party services:

  • Google Analytics 4 — usage analytics
  • Cloudflare — hosting and security
  • Twilio — SMS delivery for reports and builder notifications

10. Contact

For privacy enquiries or to exercise any of your rights: [email protected]

11. Changes

We may update this privacy policy from time to time. Material changes (especially to how we share your data) will be highlighted on this page. The latest version is always available here.